Supervisor Restoran

Job Description:

• Supervise daily restaurant operations to ensure smooth and efficient service.
• Lead, monitor, and coordinate the restaurant team during operations.
• Ensure excellent customer service and handle customer complaints professionally.
• Monitor staff performance, attendance, discipline, and compliance with SOP.
• Ensure food quality, cleanliness, hygiene, and restaurant standards are maintained.
• Coordinate with the kitchen and other departments to ensure smooth operations.
• Assist in stock monitoring, inventory control, and daily operational reports.
• Support the Restaurant Manager in achieving sales and operational targets.
• Train and guide staff to improve service and operational standards.

Requirements:

• Fluent in English, both spoken and written.
• Minimum 2 years of experience as a Restaurant Supervisor or in a similar supervisory role.
• Experience in F&B, restaurant, café, or hospitality industry.
• Experience in Korean restaurant/F&B is a plus.
• Strong leadership and communication skills.
• Good customer service and problem-solving skills.
• Able to manage a team and work well under pressure.
• Willing to work in shifts, including weekends and public holidays.
• Good understanding of restaurant operations and service standards.

Skills: Hospitality Management, Communicative, Teamwork, Team Leadership, Customer Service