Front Desk Agent

Chesa Canggu is boutique hotel located near Batu Bolong Beach. We are looking for an experienced Front Desk Agent to join our team.

Responsibilities:

• Handle check-in, check-out, and daily front office operations
• Coordinate shift tasks and support fellow team members
• Resolve guest requests and complaints professionally
• Manage PMS and guest correspondence.

Requirements:

• Minimum 1.5-2 years of front office experience in a hotel or boutique property
• Familiar with PMS systems and Microsoft Office
• Good communication skills in English and Indonesian
• Able to work in shifts, including weekends and public holidays
• Detail-oriented, proactive, and guest-focused

Skills: Scheduling, Customer Service, Hotel Reception, Customer Engagement, Restaurant Reception, Problem Solving, Reception Consultation