Project & Campaign Coordinator

Managing merchant operations and onboarding processes, from merchant sourcing, assessment readiness, partnership coordination, to activation monitoring.

Managing campaign trackers, monitoring campaign progress, performing merchant follow-ups, and handling various exceptions or obstacles during the campaign.

Managing projects end-to-end, including tracking action items, timelines, escalation, stakeholder coordination, to the preparation of end-of-campaign reports.

Serving as the main liaison between internal teams, merchants, and other stakeholders to ensure effective communication, onboarding, and issue resolution.

Maintaining the accuracy of FMCG databases and reporting, and ensuring all campaign processes and documentation comply with governance and applicable standards.

Bachelor's degree in any major, with 1+ years of experience in Project Management, Project Coordination, Operations, or Campaign Operations.

Fluent in English, both verbal and written, to coordinate with stakeholders.

Experience handling projects end-to-end from planning to completion.

Strong PMO and stakeholder management skills and the ability to act as a liaison between various teams.

Proficient in using Microsoft Excel/Google Sheets, with strong data analysis and reporting skills; advanced Excel is a plus.

Organized, detail-oriented, proactive, able to work with multiple timelines, and remain effective under pressure.

Experience in merchant sourcing, campaign tracking, FMCG, SQL, or data analytics is a plus.