IT & Digital Solutions Specialist

About the company

Role Overview We’re excited to expand our team and are looking for talented, motivated professionals to join AE Chartering, our sister company in Indonesia. This is a hands-on, end-to-end technology role for a tech enthusiast who thrives on building custom software, experimenting with modern AI workflows, and solving technical challenges. Based in Jakarta, you will oversee the development of our in-house Maritime CRM and operational databases, lead AI-driven process automation, manage office IT infrastructure locally and remotely with our HQ , and elevate our group's digital media assets. Also liaise with external IT vendors in according any technical support, troubleshoot IT issues, and manage technology-related projects, ensuring effective service delivery and smooth business operations. Key Responsibilities

Your tasks

1. Software Development & Maritime CRM

• Design, build, and maintain an internal, custom Maritime CRM & Operations Database tailored for shipbroking and ship agency workflows (tracking client accounts, vessel databases, fixture logs, and cargo records).
• Migrate existing operational data and processes from third-party systems into the company’s internal proprietary platform.
• Continuously refine database features, query performance, and user interfaces based on feedback from commercial and operations teams in Jakarta and Singapore.

1. AI Integration & Process Automation

• Explore, evaluate, and implement practical AI tools and automated workflows (e.g., automated email parsing, data extraction from port logs/SOFs, document processing, intelligent market tracking).
• Proactively identify opportunities to leverage emerging AI models and frameworks to streamline productivity across shipbroking, agency operations, and administrative functions group-wide.

1. Hardware, Network & Infrastructure Support (Jakarta & HQ Support)

• Serve as the primary IT contact for day-to-day hardware troubleshooting (PCs, laptops, printers) and network/router management.
• Provide remote IT, system setup, and troubleshooting support for team members across locations, including HQ.
• Manage user accounts, email administration (Microsoft 365 / Google Workspace), cloud storage, network security, data backups, and domain hosting across the group.

1. Website & Digital Media Management

• Manage, update, and optimize the company website (content updates, layout refinements, performance, and SEO).
• Design and beautify corporate media assets across the group, including company profile documents, pitch decks, presentation templates, and digital marketing collateral.

Requirements

Key Requirements

• Work Experience min. 3 year in IT & Digital Solution .
• Passion for Technology: A deep, genuine passion for technology, coding, self-learning, and exploring emerging digital tools, software trends, and AI advancements.
• Technical Background: Degree or diploma in relevant is preferred but not mandatory . Practical experience, technical skills, problem solving and also proven of project outcomes are strong recommended .
• Software & Database Skills: Hands-on experience in full-stack web/software development (e.g., Python, JavaScript, React, Node.js, SQL/PostgreSQL, or modern low-code/no-code application frameworks) and relational database design.
• AI & Automation Knowledge: Practical experience integrating AI APIs (e.g., OpenAI, Anthropic, LLM frameworks) or automation platforms (e.g., Make, n8n, Zapier) to automate complex daily workflows. AI knowledge - familiar with Claude AI or other AI Development Apps
• IT Infrastructure Support: Strong hands-on knowledge of PC/laptop hardware troubleshooting, office networking (routers, Wi-Fi, LANs), OS administration, and cloud productivity platforms.
• Design & Digital Media: Experience maintaining websites (WordPress or custom web frameworks) and creating sleek, professional presentation graphics using tools like Canva, Figma, Adobe Creative Cloud, or PowerPoint.
• Languages: Business fluency in Bahasa Indonesia and English (written and spoken) to liaise effectively with local team members and HQ management.
• Mindset & Working Style: Highly resourceful, self-motivated, and structured, with a problem-solving mindset and the ability to translate business needs into functional tech and design solutions independently.

Skills: Creating Sleek, Microsoft SQL Server, Python, React.js, OpenAI, Microsoft PowerPoint, JavaScript, Node.js, Claude Ai, MySQL, PostgreSQL, WordPress Development, Canva Design

What we offer

• A high-impact, autonomous role where your technical passion will directly shape the group's proprietary software, AI capabilities, and digital identity.
• A competitive compensation package tailored to experience and technical capabilities.
• Direct exposure to cross-border shipping operations and regional commercial management.