Teleseles Executive

PT Asta Bumi CiptaJakarta Selatan, DKI Jakartaglintspublished 10/22/2026

Must-have:FinTechLead

Key Responbilities

Proactively handle and follow up on leads via WhatsApp, email, and digital channels
Guide users seamlessly through the pipeline Sign Up ➡️ Draft ➡️ SME Report
Understand customer needs and challenges, explain product benefits, and assist customers in overcoming obstacles throughout the usage process.
Handle customer inquiries and objections persuasively to increase conversion rates.
Conduct personalized follow-ups based on customer status, progress, and interaction history.
Offer relevant promotions or vouchers to encourage customers to proceed with the process.
Accurately update customer data, lead status, communication history, and follow-up activities in the CRM system.
Monitor lead progress and prioritize follow-up activities based on conversion potential.
Prepare daily and weekly performance reports covering follow-up activities, customer responses, and conversion achievements.
Coordinate with internal teams to ensure customer issues are followed up on and resolved.

Minimum Bachelor Degree S1 with experience in Customer Service or Customer Support fields
Experience in telesales with specific sales targets.
Experience using CRM systems and/or WhatsApp Business.
Experience in MSMEs, financing institutions, banking, or related industries is preferred.
Strong communication, persuasion, negotiation, and customer objection-handling skills.
Target-oriented, proactive, and consistent in following up with leads to drive conversion.
Ability to understand customer needs, identify challenges, and provide appropriate solutions.
Detail-oriented and experienced in managing data using Microsoft Office, particularly Microsoft Excel, including VLOOKUP, HLOOKUP, PivotTables, and other data-processing formulas.
Ability to manage multiple leads, prioritize follow-ups, and maintain accurate customer data and interaction histories.
Strong problem-solving skills, discipline, and a sense of responsibility for achieving work targets.
Available to join as soon as possible.

Skills: