Desk Collection English Speaker (Fresh Graduate/Non-Experience)

Job Description : Reminding customers of payment due dates Conducting collections via phone calls, whatsapp, sms, email, or other prepared media Conducting negotiations regarding payments Answering customer complaints related to payment obstacles Achieving determined performance, productivity, and KPI targets Reporting and creating lists of customer prospects that will be due

Qualifications : Education Min. SMA/SMK Possessing English language skills: Listening, Speaking, Writing (Basic Conversation) Possessing Communication and Negotiation Skills Possessing the willingness to learn new things (Open to Fresh Graduate/Non-Experience) Target oriented and Able to work under pressure Possessing High Work Motivation

Skills: desk collection, Customer Support, Negotiation Skills, Call Center, Communication Skills, English Language, Customer Relationship Management, Outbound Call, Help Desk, Problem Solving