Account Officer

Build, maintain, and strengthen professional relationships with clients, particularly banks and financial institutions.

Identify clients’ needs related to IT services, system development, IT professionals, and human resources for projects.

Manage client communications and conduct regular follow-ups regarding project requirements, business proposals, and new business opportunities.

Identify and develop business opportunities through client account management, networking, and monitoring clients’ project requirements.

Prepare business proposals, cooperation proposals, service presentations, and other business-related administrative documents.

Coordinate with internal teams, including Human Capital, Project Management, and technical teams, to ensure that client requirements are fulfilled in accordance with the required qualifications, timelines, and agreed terms.

Monitor the fulfillment of clients’ staffing and IT resource requirements, from the initial submission of requirements to candidate placement, in accordance with established procedures.

Monitor project progress, client satisfaction, and potential issues in ongoing business engagements, and coordinate follow-up actions with relevant teams.

Assist with the administration of contracts, purchase orders (POs), minutes of meetings or handover documents, timesheets, invoices, and other supporting documents as required by the company.

Prepare regular reports on client activities, business pipelines, project progress, and target achievement.

Bachelor’s degree in Management, Business, Marketing, Information Systems, Computer Science, or a related field.

Minimum of 1–2 years of experience as an Account Officer, Account Manager, Account Executive, Business Development professional, or in a similar role.

Experience managing corporate clients, particularly in banking, financial institutions, or the information technology industry, is an advantage.

Understanding of B2B business processes, client account management, proposal preparation, and contract or business quotation administration.

Basic understanding of IT services, such as software development, IT outsourcing, managed services, or IT talent provision.

Strong communication, negotiation, presentation, and relationship management skills.

Ability to understand client requirements and translate them into actionable business needs or resource requirements for internal teams.

Strong cross-functional coordination, time management, and problem-solving skills.

Proficiency in Microsoft Office or Google Workspace, particularly Excel/Google Sheets and PowerPoint/Google Slides.

Target-oriented, proactive, detail-oriented, and able to work independently as well as collaboratively within a team.

Willingness to attend client meetings or conduct client visits as required.

Ability to prepare business reports and systematically monitor business opportunity pipelines.