ADMINISTRASI MANDARIN STAFF
Principal
Your tasks
- Handle all forms of correspondence, inquiries, and complaints from Mandarin-speaking clients via email, phone, and chat professionally and promptly
- Act as an extension of the sales team in communicating with Mandarin clients for order follow-up, initial negotiations, and transaction management
- Build and maintain long-term relationships with Mandarin clients
- Represent the company's positive image in every client interaction
- Manage administrative documents and daily reports required for operational continuity
Requirements
- Minimum S1 education in Mandarin or English
- Fluent in Mandarin (spoken and written) with HSK 3 certificate (minimum level 3)
- Fluency in English (spoken and written) is a plus
- Minimum 1 year of experience or fresh graduate welcome
- Strong communication and negotiation skills
- Able to operate Only Office (Excel, Word, PowerPoint, spreadsheet)
- Honest, detail-oriented, disciplined, and able to work under pressure
- Willing to join immediately
- Willing to work Monday to Friday (08:00 - 17:00) and Saturday (08:00 - 12:00) with availability for evening standby outside working hours