International Specialized Executive Pop Culture Board Games-TCG (M/F)
JOB OFFER: Shop Manager / International Specialized Pop Culture Executive Board Games & TCG (M/F)
Location: Nancy (Old Town) - 54000 Contract: Part-time CDD (24h / week) Status: Executive (IDCC 1517 - Non-food retail) Remuneration: €1,280.24 gross monthly
About us Located in the heart of the historic and tourist district of Nancy's old town, our shop is the meeting place for pop culture enthusiasts. We specialize in board games, merchandise, and trading card games (TCG - CCG). Due to a strong international and tourist clientele, we wish to expand our management team.
Your Missions Under the direction of the manager, you will take charge of the operational animation of the shop with autonomy inherent to the Executive status (100% on-site): Sales and event management and animation: Welcome, advise, and build loyalty with a local and international clientele, both in-store and at trade shows. Drive sales and events with enthusiasm and passion. Organize promotional events, product launches, or TCG tournaments to strengthen customer loyalty and boost business. TCG & Pop Culture Expertise: Use your expertise in these fields to best advise collectors, enhance the TCG-CCG space through specific product displays, manage new arrivals, and promote various products in international languages (English, Japanese, Korean) by mastering their technical aspects. Management and organization: Supervise the proper upkeep of the point of sale, product shelving, stock management, merchandising, and the organization of in-store events/tournaments to maximize the attractiveness of the point of sale. Ensure administrative follow-up: Management of payments, cash handling, evolutionary sales tracking, and preparation of monthly sales reports. Develop the store's local reputation through marketing strategies targeted at the geek and gaming community. International Customer Relations: Ensure excellent customer service in English and Russian by providing a pleasant in-store welcome and personalized follow-up for each international client. Manage international client files on the shop's website and ensure personalized e-mailing for each client.
Required Profile Linguistic skills: Multilingual with excellent communication skills to interact effectively with a diverse clientele. Fluent mastery of English and Russian is indispensable (evaluated during the interview). Commercial skills: Ability to ensure rigorous budget management, including pricing and promotion management. Excellent skills in negotiation, merchandising, team management, and organization. Marketing skills: Mastery of digital and traditional marketing to attract and retain a passionate clientele. Management skills: Mastery of Excel and SumUp software. Professional Expertise: Solid "Geek" general culture regarding the Pop Culture universe and good knowledge of the practices of associated communities. In-depth mastery of board game mechanics, card estimation techniques and applications, and TCG mechanics. Solid knowledge of industry essentials (Board Game Arena, Pokecardex, Cardmarket, Ebay, Whatnot). Soft skills: Respect, autonomy, sense of responsibility (Executive status), excellent interpersonal skills, and commercial dynamism. Experience: Initial managerial experience in retail is strongly desired.
Benefits Collective Supplementary Pension & Health Insurance (Executive level) </body>