MANAGING DIRECTOR (MD)
Psalm’s Wings International Travels Limited
Employment Type: Contract
Work Arrangement: Remote
Company Stage: Pre-Investment
Leadership Pathway: Potential Directorship, subject to performance, corporate approvals and formal appointment.
ABOUT PSALM’S WINGS INTERNATIONAL TRAVELS LIMITED
Psalm’s Wings International Travels Limited is building a professional travel and tourism business focused on flight reservations and ticketing, travel consultancy, tourism services, customer experience, corporate travel solutions, strategic travel partnerships and technology-enabled travel operations.
We are seeking an experienced, commercially minded and results-driven Managing Director to lead the company's strategic direction, establish strong industry relationships, drive revenue generation and build the operational foundation required for sustainable growth.
This opportunity is suited to a professional who combines travel industry expertise with entrepreneurial thinking, executive leadership and a strong commitment to building a business.
KEY RESPONSIBILITIES
- Executive Leadership and Strategy
- Develop and implement the company's business strategy, operational plans and growth objectives.
- Lead day-to-day business operations, establish performance targets and report progress to the company's leadership.
- Build operational policies, procedures, service standards and management systems.
- Contribute to business planning, investment readiness and long-term expansion.
- Travel Operations and Ticketing
- Oversee flight reservations, ticketing, itinerary management, rebooking, cancellations and related customer support.
- Demonstrate practical knowledge of GDS platforms, particularly Amadeus and Sabre.
- Establish relationships with airlines, consolidators, travel suppliers and relevant service providers.
- Promote accurate bookings, service quality, operational efficiency and compliance with applicable industry requirements.
- Business Development and Revenue Generation
- Develop and execute strategies to acquire individual, corporate and institutional clients.
- Identify new revenue streams across leisure travel, corporate travel, tourism packages and related travel services.
- Build strategic partnerships with airlines, hotels, tour operators, travel technology providers and other relevant stakeholders.
- Develop proposals, negotiate commercial arrangements and maintain valuable business relationships.
- Monitor sales performance, revenue, operating costs and business growth.
- Customer Experience and Service Delivery
- Establish professional customer service standards and effective complaint-resolution procedures.
- Oversee customer enquiries, travel quotations, booking support and post-booking assistance.
- Develop customer retention strategies and service processes that build trust and repeat business.
- Team Leadership and Operational Development
- Recruit, coordinate and manage personnel as the business grows.
- Establish clear responsibilities, performance indicators and accountability standards.
- Build a culture of professionalism, integrity, efficiency and customer focus.
- Compliance and Strategic Partnerships
- Support compliance with applicable Nigerian travel business requirements and relevant industry standards.
- Maintain appropriate documentation and coordinate with relevant regulatory bodies and industry partners.
- Ensure that travel services are marketed and delivered within the company's actual authorizations and capabilities.
REQUIREMENTS AND QUALIFICATIONS
Applicants should meet the following requirements:
- A bachelor's degree in Travel and Tourism Management, Tourism Studies, Hospitality and Tourism Management, Travel Management or a closely related discipline.
- A relevant professional certification in travel, tourism, ticketing or travel operations.
- An applicable NCAA-recognized or accepted certification or qualification relevant to the company's travel business, where required for the intended duties.
- Demonstrable practical experience with Amadeus and Sabre GDS platforms , including reservations, fare enquiries, ticketing workflows and booking management.
- At least five years of relevant professional experience in travel and tourism, ticketing, travel operations, commercial management or a related field, with demonstrated leadership or supervisory experience.
- Strong business development, sales, negotiation and partnership-management skills.
- Knowledge of airline reservation processes, travel documentation, customer service and applicable travel industry procedures.
- Strong financial awareness, organizational ability, communication skills and decision-making capacity.
- Ability to work independently, set priorities and deliver results in a remote, startup environment.
- High standards of integrity, professionalism, accountability and confidentiality.
Candidates must be prepared to provide verifiable academic qualifications, professional certificates and relevant evidence of experience during the recruitment process.
CONTRACT TERMS AND LEADERSHIP OPPORTUNITY
This is a pre-investment contract engagement . Psalm’s Wings International Travels Limited is at an early stage of development, and the successful candidate must understand the realities of building a business before institutional investment.
The remuneration structure, payment schedule, deliverables, contract duration and other engagement conditions will be communicated and agreed upon in writing before the contract is executed.
A potential future directorship may be considered based on performance, contribution to the company's development, corporate governance requirements, applicable approvals and formal appointment. Directorship is not automatic and is not guaranteed.
Applicants seeking a conventional salaried executive position from commencement should carefully consider the engagement structure before applying.
WHO SHOULD APPLY?
We are looking for a serious, disciplined and entrepreneurial professional who can combine travel industry knowledge with executive leadership, commercial growth and operational execution.
The ideal candidate will understand that leading a startup requires initiative, strategic thinking, partnership development and a commitment to building sustainable business value.
APPLICATION PROCESS
Interested and qualified candidates should submit their applications through LinkedIn, including an up-to-date CV highlighting relevant travel industry experience, GDS proficiency, qualifications and professional certifications.
Only candidates who meet the requirements and are comfortable with the contract-based, pre-investment arrangement should apply.
Psalm’s Wings International Travels Limited
Building Connections. Creating Possibilities. Moving People Forward.