Customer Service Advisor with Night Shift Supplements (gn)
PS Direkt - Perfect Job One application - One interview - Multiple options. PS Direkt advises you - You decide.
Let us recommend you and benefit from access to unpublished job offers from our clients. We are looking for candidates within the framework of temporary employment with a subsequent option for permanent takeover.
Your Tasks
- You coordinate and monitor demanding processes in the field of travel and health insurance as well as various mobility services
- As the first point of contact, you are available to our customers by telephone and assist them in medical and technical emergencies
- You organize repatriations of ill persons from abroad via both land and air transport
- You advise our customers regarding their insured benefits and work together with them to develop suitable solutions
- You accompany the entire process of communication with customers, partners, and service providers
Your Skills
- You have successfully completed training in a medical, commercial, or tourism environment
- Working in shift service, including night shifts, is no problem for you
- You bring confident handling of common MS-Office applications
- You possess proficient English skills and ideally speak another foreign language
- You are a customer- and service-oriented person
- The attributes of conscientiousness and reliability round off your profile
What is offered to you
- Modern workplace
- Flat hierarchies
- Short decision-making paths
- Extensive social benefits
- Capital-forming benefits
- Company pension scheme as well as health management
In-house canteen
Please understand that documents sent by post will not be returned. Your documents and your applicant data with personal references will be processed in accordance with the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG-neu).
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