Implementation Consultant
Protime is a successful international provider of Workforce Management solutions. With our software and expertise, we help companies manage their employees' time more efficiently: their Human Capital, that is. At Protime, you get the chance to grow, try new things, utilize your talents, and further develop yourself, … There is an atmosphere of collaboration: together we get the job done. You will receive a lot of autonomy and can take ownership in your role, but you will never stand alone.
As an Implementation Consultant, you play a key role in the success of our SME customers in Flanders. As soon as a customer chooses Protime, you take ownership of the implementation process. You analyze business processes, translate customer needs into a concrete solution in our software, and guide customers from the first workshops to a successful go-live.
What will you do as an Implementation Consultant?
No two implementations are the same. One day you are at a customer's site to map out processes, the next day you are configuring our software or providing training to end users.
Your responsibilities:
- You guide SME customers in Flanders during the implementation of our solutions for time registration, personnel planning, and workforce management.
- You analyze the existing processes of customers and translate these into an efficient setup of our software.
- You advise customers on the best possible solution and guide them through changes in their way of working.
- You configure the software and ensure everything is ready for a successful go-live.
- You give training and workshops to key users and end users, so they can start working smoothly with the software.
- You maintain contact with multiple customers and projects simultaneously and act as a trusted sparring partner for entrepreneurs, HR managers, and operational managers.
- You identify customer needs and think proactively about improvements and new possibilities.
- Even after go-live, you remain involved where necessary to continue helping customers.
In short: a role in which you combine consultancy, technology, project work, and customer contact.
Your skills and mindset to start at Protime
- You have several years of experience as a consultant, implementation consultant, functional consultant, or in a similar customer-oriented role.
- Experience within SaaS, HR software, workforce management, ERP, or similar software solutions is a strong plus.
- You can quickly gain insight into business processes and translate them effortlessly into practical solutions.
- You enjoy transferring knowledge to customers. Experience in giving training, workshops, or presentations is a nice plus, but certainly not a requirement.
- You communicate clearly and professionally with various stakeholders.
- You are analytically strong and love to understand complex issues.
- You are proactive and see opportunities to help customers even better.
- You are willing to visit customers in Flanders.
- You have excellent command of Dutch and English. Knowledge of French is not a requirement, but would be a bonus.
What do we offer you?
- Gross salary: between €2,900 and €3,500 per month, depending on experience.
- Benefits package:
- Company car with fuel card/charging card
- Net expense allowance
- Meal vouchers and eco-vouchers
- Hospitalization and group insurance
- Year-end premium and annual bonus
- Mobile phone subscription and a voucher for a device
- FIP plan (Flex Income Plan/cafeteria plan)
- Work regime: 40-hour week with 12 ADV days
Why choose Protime?
- Protime is a growing company with an international mindset. This means that you can make an impact, continuously develop yourself, and grow along with the company.
- Working at Protime means working within an environment with fast decision-making procedures and short communication lines. We embrace change and new ideas are fully encouraged.
- We love to lift our work and each other to a higher level. Performing together at our best and finding satisfaction in our work: that is what we strive for!
- With us, you work hybrid: alternating between our head office in Mechelen and from home. Working hours are flexible. The focus is on the quality of your work.