Retail Sales Advisor - Protergia Ilion
We are looking for Sales Advisors to join the B2C team as part of the Fully Integrated Energy Services Department at the Protergia store in Ilion (Idomenon 65, Ilion).
By participating in this role, you will play a vital role in ensuring an excellent customer experience and contributing to the success of our store. You will be the first point of contact for our customers, offering personalized assistance and expertise to help them find the products and services that best meet their needs. Your role will be crucial in achieving sales targets, maintaining high standards of store organization, and ensuring a welcoming and clean environment for all visitors. Additionally, you will effectively handle customer complaints, maintaining loyalty and trust, and providing excellent after-sales support.
Key Responsibilities:
- Providing personalized customer service.
- Understanding customer needs and proposing appropriate solutions.
- Contributing to the achievement of store sales targets.
- Effective complaint management with the aim of maintaining the customer relationship.
- Providing after-sales support and resolving issues.
- Following up on customer requests for timely service.
- Managing cash transactions securely.
- Organizing and refreshing displays and maintaining store cleanliness.
Required Qualifications:
- 1+ years of experience in a sales environment.
- Experience in the energy sector will be considered an additional asset.
- Willingness for continuous learning, adaptability, and attention to detail.
- Problem-solving and decision-making skills.
- Excellent communication and negotiation skills.
- Very good knowledge of the English language (written and spoken).
What we value in our people:
- Human-centric mindset and willingness for personal growth.
- Results orientation with an emphasis on safety.
- Spirit of cooperation and trust.
- Empathy and effective communication.
- Flexibility and ability to adapt.
Benefits:
Benefits:
- Performance-based productivity Bonus, Meal Allowances.
- Indefinite term contract from day one.
- Full insurance and benefits.
- Full, paid onboarding training and continuous support.
- Growth opportunities.
Application – CV Submission
For information, please call 6980630416.