Reservations Administrative Assistant - El Cid Vacations Club

ECVC TALENT

Requests a bilingual reservations administrative assistant with a minimum of 2 years of experience in the position

Main Responsibilities

• Support the administration and follow-up of operational and performance reports for the call center.
• Support in coordinating documentation and control of assignments, schedules, and internal processes.
• Follow up on the validation of reservations and active promotions, ensuring their correct application.
• Management and updating of databases related to reservations, promotions, and team performance.
• Support in meeting logistics, preparation of presentations, and generation of minutes.
• Collaborate in the implementation of initiatives to improve team engagement and performance.
• Maintain effective communication with other departments to ensure the correct execution of processes.
• Other assigned administrative tasks.

Requirements

• Minimum experience of 1-2 years in administrative positions, preferably in call centers or sales areas.
• Advanced skills in Excel and management of Office tools (Word, PowerPoint, Outlook).
• Organization and attention to detail for managing multiple tasks simultaneously.
• Effective communication and teamwork skills.
• Proactivity and the ability to solve problems efficiently.
• Desirable experience in data analysis and report generation.

We Offer

• Opportunity for growth within a leading company in the hospitality and timeshare industry.
• Dynamic and collaborative work environment.
• Statutory benefits and additional benefits.
• Training and professional development.

-Requirements-

Minimum education: Upper secondary education -General High School 2 years of experience Languages: English

Keywords: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, administrative