Business & Operations Intern

About the company

romme. is an independent café and bakery in Singapore, specialising in freshly baked focaccia, creative comfort food, and thoughtfully curated café experiences.

As a small and growing business, we're constantly exploring new ideas, improving our operations, and finding ways to grow.

Your tasks

This role combines behind-the-scenes business support with hands-on café experience, offering a unique opportunity to understand how an independent F&B business operates from the ground up.

1. Business Operations & Systems

• Assist in developing, organising, and maintaining internal systems, trackers, and operational workflows.
• Support inventory tracking, and production planning.
• Help document and improve standard operating procedures (SOPs) and administrative processes.
• Maintain and update operational records, spreadsheets, and internal platforms.
• Proactively identify opportunities to streamline recurring tasks, reduce manual work, and improve efficiency.

2. Business Administration & Coordination

• Support recurring administrative tasks, documentation, data entry, and record keeping.
• Coordinate with staff, suppliers, and external partners on operational matters.
• Assist with purchasing, stock monitoring, invoice organisation, and expense tracking.
• Help identify opportunities to reduce costs, optimise resources, and improve existing workflows.
• Independently follow up on assigned tasks and ensure administrative processes are completed accurately and on time.

3. Project Execution & Business Support

• Assist the founder in coordinating and executing new initiatives, product launches, and operational improvements.
• Support the implementation of business decisions, including updating relevant platforms, documents, and internal processes.
• Coordinate project timelines, deliverables, and follow-ups with relevant stakeholders.
• Assist with research, sourcing, and problem-solving when required.
• Take initiative in identifying outstanding tasks and ensuring projects progress smoothly.

4. Marketing & Content Support

• Assist with filming and capturing behind-the-scenes content, product footage, and day-to-day café activities.
• Support content preparation, organisation, and scheduling for social media.
• Assist in coordinating marketing campaigns, promotions, and product launches.
• Update relevant digital platforms, promotional materials, and online listings when required.

5. Hands-On Café Operations

• Participate in daily café operations approximately 1–2 days per week to gain firsthand operational experience.
• Learn and support front-of-house workflows, customer service, and daily opening and closing procedures.
• Develop an understanding of how the café operates, including team coordination, service standards, and operational challenges.
• Apply observations from hands-on experience to identify opportunities for improving internal systems and workflows.

Requirements

We're looking for a proactive, resourceful, and highly organised Business & Operations Intern to work closely with our founder in supporting day-to-day business administration, improving internal systems, and coordinating the execution of business initiatives.

• Currently pursuing a Diploma or Degree in Business, Management, Marketing, Hospitality or a related discipline.
• Proactive and self-driven: Takes initiative, anticipates needs, and follows through without constant supervision.
• Resourceful and solution-oriented: Comfortable figuring things out independently, researching solutions, and finding practical ways to overcome challenges.
• Highly organised and detail-oriented: Able to manage multiple tasks, maintain accurate records, and keep things running smoothly.
• Responsible, dependable, and willing to take ownership of assigned responsibilities.
• Strong communication and coordination skills.
• Comfortable using spreadsheets, digital tools, and online platforms.
• Adaptable and willing to contribute across both administrative and hands-on operational responsibilities.
• Interested in entrepreneurship, small business operations, or the F&B industry.

Experience with Google Workspace, Canva, or basic content creation is a bonus, but not required.

We're looking for someone who enjoys bringing structure to ideas, takes initiative without waiting to be asked, and is excited to contribute meaningfully to a growing independent business.

What we offer

• Direct founder mentorship: Work closely with the founder and gain firsthand insight into how an independent business operates.
• End-to-end business exposure: Experience both behind-the-scenes business management and hands-on café operations.
• Business systems experience: Learn how to develop and improve workflows, operational trackers, and internal processes.
• Hands-on project execution: Gain experience coordinating real business initiatives from planning through implementation.
• Cross-functional exposure: Understand how administration, operations, finance, marketing, and team coordination work together.
• Ownership and initiative: Opportunities to take responsibility for projects, contribute ideas, and see the impact of your work.
• Entrepreneurial experience: Gain practical insight into the opportunities and challenges of growing a small business.

How to apply

*Allowance: To be discussed Application:** Please send your CV and a short introduction about yourself to team@romme-sg.com.

Other

Business & Operations Intern romme. (cafe) | Singapore

Internship Details · Location: Romme Café, Farrer Park, Singapore *Duration: 6 months – 1 year preferred Commitment:** Full-time, 5–5.5 working days per week, including approximately 1–2 days of hands-on café operations