Interview Coordinator

Your tasks

Summary Begin your day by reviewing interview requests alongside candidate lists and recruiters' available calendar spaces. Your work comes from applications and booking requests passed to you by the recruiting team. You call candidates, check their interest, and arrange interviews that fit both calendars. The aim is to reduce missed interviews and give everyone clear information about the next step. A recruiting team lead reviews priorities with you and supports questions about interview arrangements. This is a fully remote position where you work from home and coordinate interviews by phone. The role pays a monthly base salary plus bonus opportunities.

Job Responsibilities

• Start by checking candidate lists in an applicant tracking system such as Greenhouse, which stores applications and interview progress. Compare pending requests with recruiters' available calendar spaces.
• Plan your calls around candidates waiting for bookings, requested callbacks, and interviews needing a new time. Check existing notes before contacting anyone.

• Call candidates using a business phone system or dialer such as Aircall, a tool for making and tracking calls. Introduce yourself and explain the call.
• Ask short questions about interest and availability. Listen carefully, record answers, and explain the interview process using the recruiter's approved information.

• Offer suitable interview choices through a scheduling and calendar tool such as Google Calendar, which helps arrange appointments. Book the candidate's selected time.
• Read back the interview date, time, and agreed arrangements before ending the call. Make sure the candidate understands the next step.

• Send a brief reminder before each interview. Answer simple booking questions and pass unfamiliar questions to the recruiting team lead.
• Contact candidates after missed interviews or changed plans. Find another suitable opening when a candidate or recruiter cannot attend.

• Update each candidate's progress after calls and bookings. Mark wrong numbers, duplicate entries, and withdrawals while keeping candidate information private.
• Share booked interviews and useful candidate notes with recruiters. Report daily booking counts and flag calendar clashes needing the team's attention.

• Check your work against clear quality measures: accurate bookings, polite calls, complete notes, and quick follow-up. Correct mistakes before handing over interview details.

Requirements

• Professional spoken and written English, because calls are generally with candidates and teams in the United States.
• A computer, a mobile phone, a stable internet connection, and reliable electricity.

• No recruiting experience is required. Related phone support, customer service, scheduling, or administrative experience is preferred.
• A calm, friendly phone manner, with the ability to explain interview arrangements in short, clear sentences.

• Willingness to learn the named applicant tracking, phone, and calendar tools through guided practice and feedback.
• Care when entering candidate answers, checking interview dates, and matching each booking to the correct recruiter.

• Basic understanding of interview coordination, including reminders, changed appointments, missed interviews, and clear updates for candidates.
• Respect for candidate privacy, including careful handling of call notes and information shared with the recruiting team.

• Ability to follow approved instructions, listen without interrupting, and ask for help when a booking needs review.

What we offer

• A fully remote work from home setup for supporting candidates by phone.
• Structured onboarding and training on the named applicant tracking, phone, and calendar tools, with guided booking practice.

• Regular check-ins with the team lead to discuss questions, review progress, and improve your approach.
• Clear growth opportunities within the team as you build interview coordination skills.

• Bonus opportunities.

How to apply

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