Converter Service Specialist - Technical Sales & Field Service (f/m/*)
1 Converter Service Specialist - Technical Sales & Field Service (f/m/*)
What are my responsibilities?As a Converter Service Specialist (Technical Sales & Field Service) in our department Metallurgical Services (MS AT TI), you will be part of our growing Converter Services team - expanding Primetals Technologies' footprint in the global steelmaking market. You will act as both a technical expert and sales engineer: understanding customer needs, presenting our service solutions, and performing converter inspections, audits, and modernization activities on site. Your goal: turn technical know-how into customer value - by combining strong engineering expertise, hands-on field work, and proactive sales engagement.
Tasks and Responsibilities
- Serve as the primary technical and technical-sales contact for converter-related services (inspection, modernization, process audits, lifecycle management)
- Conduct independent customer visits worldwide, presenting Primetals Technologies solutions and identifying new business opportunities
- Perform on-site services, including mechanical inspections, condition assessments, and converter fitness checks
- Prepare and coordinate technical offers for spare parts, inspections, and modernization projects
- Analyze inspection results and prepare professional technical reports
- Translate customer requirements into technical solutions and service concepts
- Support modernization and upgrade planning, including spare parts and maintenance strategies
- Cooperate closely with internal departments (engineering, sales, purchasing)
- Execute supplier inspections and provide technical supervision during installation and commissioning
- Prepare and deliver presentations and training sessions for internal teams and customers
- Contribute to knowledge sharing and development within the converter services network
What do I need to qualify for this job?
- Completed higher technical education (HTL/FH/University) in mechanical engineering, mechatronics, or related field
- Several years of practical experience in converter operation, maintenance, or mechanical design - ideally from a steel plant environment
- Proven hands-on experience and readiness to perform on-site work (inspection, measurement, supervision, commissioning)
- Strong interest or proven experience in technical sales and customer relations
- Good understanding of mechanical, hydraulic, and pneumatic systems
- Basic knowledge of converter process and metallurgical principles advantageous
- Knowledge of AutoCAD, NX (Unigraphics), technical drawings
- Confident use of MS Office
- Very good English skills, written and spoken
- High willingness to travel internationally (approx. 20-30%)
- Proactive, communicative, and solution-oriented personality
On a personal level you convince us with your analytical mindset, strong commercial awareness, and effective negotiation skills, complemented by a hands-on mentality. You work independently, take ownership of your responsibilities, and represent Primetals Technologies with professionalism and confidence at customer sites.
********************************************************************************* This position is being advertised as part of a pre-selection process by the AMS Klagenfurt ********************************************************************************* Please apply in WRITING via email, stating the job number and including your complete application documents (cover letter, CV, certificates,..):
Contact person: Frau Pertak -> bewerbung.klagenfurt@ams.at
We look forward to your application!
Please note that applications can only be considered if you have unrestricted access to the Austrian labor market!
Please note that applications can only be considered if you have unrestricted access to the Austrian labor market!
!Cover letter and CV with photo, exclusively in PDF format! *********************************...