Administrative Assistant - Chihuahua Cantera

About the company

At Prime Time Solutions, we are specialists in providing services to commercial transportation companies in the United States. We are looking for a highly organized, proactive person with excellent customer service skills to join our administrative team. You do not need previous experience in the transportation industry; we will provide you with all the technical and regulatory training from day one!

Your tasks

• Process, audit, and keep client documentation, records, and accounts up to date.
• Serve as the point of contact to advise clients, resolve doubts, and provide status updates on their procedures.
• Proactively follow up with the portfolio to manage renewals on time and ensure retention.
• Support market evaluation, product placement, and sales department strategies.
• Manage transactional emails and administrative requests (issuance of documents, cancellations, etc.).
• Identify needs to offer additional services and create tools that simplify processes.

Requirements

What we are looking for in you Experience: Minimum 1 year in administrative positions, customer service, retention, or account management. Languages: Intermediate English. Skills: High attention to detail, clear communication, fluency, and great empathy. Attitude: Great willingness to learn, absorb new information, and adapt to sector regulations.

-Requirements- Minimum education: Upper secondary education - Bachillerato General years of experience

What we offer

Base salary: $11,000 to $14,000 MXN monthly (depending on profile and experience). Bonuses: 10% for punctuality and 10% for attendance (additional to salary). Schedule: Monday to Friday (Fixed day shift, weekends off!). Legal benefits: Benefits from the first day and direct hiring. Additional benefits: One hour for lunch and a Day off for your birthday.