Bilingual Logistics Administrative - Monday to Friday

About the company

We are a leading company in business solutions for the United States market, with more than 10 years of experience in operations, sales, and technology. We stand out for our innovation, focus on results, and a culture oriented toward talent development.

Your tasks

Your mission will be: To be the trusted link that connects our company with clients and businesses in the United States, guiding them, providing support in the management and updating of their accounts, as well as in the commercial documentation section. We are looking for a person with the attitude and charisma to offer;

Advisory and Customer Service Attend to clients through calls and emails, understanding them and guiding them through their service needs.

Information Processing Support the filling out of digital forms, registration of new accounts, and updating of data in specialized platforms.

Follow-up and Renewals Monitor the status of client requests to ensure that their services and documentation remain current and without delays.

File Control Keep information organized in our internal system to guarantee agile, professional, and efficient service.

Requirements

What we are looking for in you;

• Interest in the English language: Level B2 and above (conversational) to interact daily with clients and platforms in the USA.
• Human skills: Active listening, empathy, organization, attention to detail, and excellent interpersonal skills.
• Experience: Desirable at least 6 months in customer service, sales, call center, or administrative areas. You do not need experience in the industry, we will train you from scratch!.
• Technology: Basic computer skills and Office software.
• Location: Living a maximum of 45 minutes from the work area.

-Requirements-

• Minimum education: Upper secondary education - Bachillerato General
• years of experience
• Age: between 23 and 40 years
• Keywords: administrative

What we offer

• Monthly income: $12,000 - $13,000 MXN. Depending on Aptitudes and Affinity.
• Stability: Direct hiring and statutory benefits from the first day.
• Paid Training: We teach you all our methodology, systems, and processes from the first day.
• Quality of life: Weekends off and a Day Off for your birthday.

Other

Our schedules; Monday to Friday from 7:00 a.m. to 5:00 p.m. Fixed rest on Saturdays and Sundays. You have one hour for lunch.