Implementation Specialist
Job Description
- Support the end-to-end implementation of Prieds WMS/RFID solutions.
- Assist with system configuration, master data, data migration, UAT, training, and go-live.
- Understand client processes and translate them into appropriate system solutions.
- Provide post-go-live support and functional troubleshooting.
- Prepare implementation documentation, SOPs, training materials, and handover documents.
- Coordinate with clients, Project Manager, Product, Engineering, and implementation partners to ensure smooth delivery.
Requirements
- 1–3 years of experience in ERP/WMS/POS implementation, application support, SaaS implementation, Business Analyst, or Functional Consultant.
- Understand basic warehouse & inventory processes.
- Experience in system implementation, training, UAT, or data migration is a plus.
- Strong problem-solving, communication, and documentation skills.
- Comfortable working directly with clients and technical teams.
- Proficient in Excel/Google Sheets.
- Basic knowledge of API, barcode, RFID, or system integration is a plus.
- Coding is not required.
Ideal candidate: hands-on, analytical, detail-oriented, client-oriented, and able to take ownership from implementation through post-go-live support.
Skills: UAT, ERP Software, Project Implementation