Programme Coordinator/ Supervisor/ Senior Administrator

Senior Administrator (Integrated Community Care Office)

Job Summary

Presbyterian Community Social Services (PCS) seeks a Senior Administrator to coordinate integrated care for seniors across Centre-based and Home-based services. This role bridges community care, operations, and partnerships to enhance senior support networks and service delivery.

Responsibilities

• Lead administrative coordination for assigned sub-regions to strengthen community support networks for seniors by collaborating with internal and external stakeholders
• Organise programmes and events that engage seniors and community partners to foster active ageing
• Develop and refine workflows and processes to improve operational efficiency in community care services
• Conduct care assessments for referred seniors and develop person-centred care plans tailored to individual needs
• Coordinate care across health, social, and community resources to ensure seamless service delivery
• Analyse data and feedback from partners and seniors to identify trends, service gaps, and emerging needs for service review and programme refinement
• Manage administrative tasks including organising meetings, taking minutes, and preparing progress reports to support team operations
• Collaborate with other community care organisations to close service gaps through outreach and resource linkage for vulnerable seniors
• Administer the Emergency Relief Scheme (ERS) for referred clients to provide timely support
• Strengthen staff and community asset capabilities within PCS’ Active Ageing Centres, Senior Care Centres, and Home Care services through training and development initiatives
• Undertake additional duties and cross-functional projects as assigned to support organisational goals

Preferred competencies and qualifications

• At least 4-5 years of experience working with seniors or in the community care sector
• Strong administrative and organisational skills demonstrated by effective programme logistics management
• Effective interpersonal, communication, and stakeholder engagement skills to build rapport with seniors and community partners
• Ability to work independently while contributing effectively within a team environment

Join us in building communities where seniors can lead Healthy, Interdependent and Purposeful lives.