HR Operation Specialist

Responsibilities Manage employee lifecycle processes (onboarding, offboarding, appointments, resignations, and renewals) and respond to employee inquiries in line with company policies and procedures.

Maintain and update employee records in HRIS and ensure data accuracy.

Handle attendance, leave, and timekeeping systems.

Manage Time, Attendance & Leave Management processes, ensuring accurate tracking of working hours, absences, and leave balances in compliance with company policy.

Process social insurance and government medical insurance requirements in compliance with labor law.

Coordinate with payroll to ensure accurate employee data for salary processing.

Maintain electronic and physical employee files and HR documentation.

Conduct exit interviews and report key findings.

Support HR investigations and disciplinary cases with the Legal Department.

Respond to employee inquiries and provide HR administrative support.

Represent the company in labor offices and government authorities when required.

Prepare and submit reports and related operational documentation (e.g., attendance, turnover, headcount, leave, and compliance reports).

Qualifications Education: Bachelor’s degree in Human Resources, Business Administration, or related field

Experience: 2–4 years of experience in HR Operations

Languages: Good command of English (written & spoken)

Computer Skills :

• Proficient in HRIS systems (e.g., MenaPay or similar)
• Advanced Microsoft Excel skills

Other Skills: Strong attention to detail and data accuracy

Strong organizational and time management skills

Understanding of labor law and social insurance procedures

Ability to handle confidential information professionally

Strong problem-solving and coordination skills