Customer Relation Management Specialist
Must-have:Lead
About the company
PREDMET GROUP | Bali, Indonesia PREDMET GROUP, a real estate development company based in Bali, is looking for a proactive, detail-oriented Lead Qualifier to join our Sales Department.
Your tasks
- Handle and qualify incoming leads from potential property buyers.
- Communicate with international clients via WhatsApp, phone calls, and other communication channels.
- Identify clients’ needs, budgets, investment goals, and purchasing timelines.
- Evaluate lead quality and readiness to proceed.
- Transfer qualified leads to the Sales Managers.
- Maintain accurate and up-to-date client records in the CRM system.
- Manage follow-ups and ensure no potential clients are overlooked.
- Monitor lead statuses and maintain an organized sales pipeline.
- Prepare daily reports on lead qualification activities and results.
Requirements
We are seeking an organized professional with strong communication skills, advanced English proficiency, and proven experience working with CRM systems.
- Indonesian citizenship.
- Advanced English (C1 level) — excellent written and spoken communication skills are mandatory.
- Proven experience working with CRM systems is mandatory.
- Minimum 1 year of experience in lead qualification, sales support, or a similar position.
- Strong understanding of sales pipelines and lead management processes.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work independently, manage priorities, and meet deadlines.
- Proactive attitude and a high level of responsibility.
- Experience with Kommo CRM is a strong advantage.
- Previous experience in real estate is a plus.
Skills:
- Sales Strategy
- B2B Sales
- Marketing Strategy
- Digital Marketing
- Sales Operations
- Sales and Marketing
- Content Marketing
- Sales Management
- Marketing Communications
- B2C Sales