Technical Support Officer
About the company
Positive Employment is currently recruiting for a Technical Support Officer for our client, a local government organisation based in Central Bedfordshire.
Your tasks
Housing Grants and Financial Assessment
- Understanding of Disabled Facilities Grants (DFG), discretionary grants and other housing assistance grants.
- Ability to interpret and apply the Housing Assistance Policy.
- Experience of means testing and assessing financial eligibility.
- Understanding of grant approval processes and funding limits.
- Knowledge of payment procedures and financial records management.
Duties and Responsibilities but not limited to -Liaise with contractors, surveyors and occupational therapists.
-Maintain audit trails for grant funding.
-Explain technical related grant-related information clearly to residents and vulnerable residents.
-Write up letters, emails, case updates and decision notifications.
-Use of case management systems, databases and Microsoft Office applications.
-Maintaining accurate electronic care records.
-Process application forms, approval documentation, invoices and payment requests, and supporting evidence.
Requirements
-An enhanced DBS -Experience working within a local authority housing service.
-Knowledge of Disabled Facilities Grant legislation.
-Experience of housing adaptation works.
-Knowledge of procurement and contractor payment processes.
-Understanding of safeguarding and data protection requirements.
-Familiarity with Northgate, Civica, Academy or other local authority housing systems.
Personal Requirements The ideal candidate would typically have experience in one or more of:
- Disabled Facilities Grants administration.
- Housing adaptations services.
- Private sector housing.
- Housing assistance grants.
- Local authority technical or housing support roles.
- Property maintenance administration.
Other
This role is a contract position with an initial contract of 1 year, with the possibility to extend. Hybrid working is available.
*Pay: £23.38 per day Working Hours:** 9:00am – 5:00pm, Monday to Friday.
Please note this role is within the scope of IR35, and pay will be via an umbrella company.