Application Engineer (Product Specialist)
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Machine translation — original language: Thai.Show original
- Study and test products, machinery, and new products to understand their applications and limitations
- Prepare and update Standard Operating Procedures (SOP) such as installation, setup, maintenance, and basic troubleshooting
- Transfer knowledge and provide technical training to the Service Engineer team, as well as provide information support to the Sales and Marketing teams
- Test and record product performance to develop usage guidelines and maintain a database
- Provide consultation and support to the Service Engineer team in analyzing and resolving complex technical problems
- Coordinate with overseas manufacturers regarding technical information, product claims, and new product updates
Qualifications: Bachelor's degree in Mechatronics Engineering, Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related field 2-5 years of experience as an Application Engineer, Product Engineer, Technical Support, or in a related engineering field Skills in preparing documentation, work manuals, and Standard Operating Procedures (SOP) Ability to learn new technologies and products quickly, with systematic analysis and problem-solving skills Effective communication and technical knowledge transfer skills for users or team members Ability to read technical documents and communicate well in English for work purposes