Export Sales Management Assistant m/f

We are looking for an Export Sales Management Assistant to support our international activities with our international distributors and customers. Within an international environment and in close contact with the sales, Export ADV, finance, logistics, and project teams, you will ensure the administrative and commercial follow-up of export operations, while ensuring the security of flows, compliance with customs requirements, and the management of customer risk. Your missions

• administrative management of customers and distributors;
• preparation of sales meetings;
• updating commercial data;
• follow-up of customer requests;
• preparation of invoicing elements.

Commercial Administration Ensure the administrative follow-up of a portfolio of customers/distributors;

• Search for and collect the information necessary for opening and managing customer accounts;

Be the preferred contact for customers for routine requests;

Follow up on commercial offers until they are converted into orders;

Produce Export commercial indicators.

• Ensure the documentary follow-up of export orders;
• Contribute to the continuous improvement of administrative and commercial processes;
• Monitor regulations and developments related to international markets.

Coordination with Export ADV Organize the transition of the order from the salesperson to the ADV;

Ensure that the information necessary for processing is complete;

Follow up on orders presenting difficulties or particular challenges;

Coordinate exchanges between salespeople and factory ADV.

Invoicing / administrative management

• prepare and control invoicing elements;
• monitor discrepancies between orders, deliveries, and invoicing;
• participate in the follow-up of credit notes and corrections;
• contribute to the follow-up of collections and receivables.

Steering / process improvement

• Formalize the commercial and ADV procedures of the BU;
• Identify recurring malfunctions;
• Propose process improvements;
• Implement dashboards;
• Harmonize practices between different markets / subsidiaries / distributors.

Customer risk management and export financial operations

• Ensure the follow-up of credit insurance, outstanding amounts, and payment terms;
• Monitor deadlines and perform customer reminders;
• Manage remittances and documentary credits in coordination with logistics teams;
• Implement and monitor bank guarantees and bonds necessary for projects;
• Identify potential risks related to export operations and contribute to their security.

What we offer you A transversal and international position, at the heart of exchanges between our sales, finance, and logistics teams, with a real diversity of subjects and interlocutors. You will join a human-sized team, in which your analytical capacity, your rigor, and your sense of service will contribute directly to the security and development of our export activities.

With higher education in international trade or sales administration, you have significant experience (minimum 6 years) in an international environment, ideally in Export ADV, sales management, and customer risk management. You master:

• Export sales administration techniques;
• Incoterms and the main international payment methods;
• Principles related to credit insurance, documentary credits, and bank guarantees;
• The main rules and practices related to customs operations and international shipments;
• Office tools, notably Excel, and ideally SAP;
• Professional English is indispensable. Mastery of German or another foreign language is an asset.

You are recognized for your rigor, your organization, and your ability to manage priorities. Your ability to synthesize, your interpersonal skills, and your reactivity allow you to effectively coordinate various interlocutors, both in France and internationally. You appreciate environments where autonomy, versatility, and a sense of responsibility are essential.