Optinova is recruiting an Inside Sales Representative

About the company

Optinova is now looking for an Inside Sales Representative for the operations in Uppsala. Here you will have a customer-facing role where you work with the entire flow from inquiries and quotations to follow-up and orders, while gradually gaining the opportunity to take greater responsibility for your own customers and their development. The role is to have a clear commercial and proactive focus and is intended to evolve towards greater customer and business responsibility over time.

Optinova is more than a manufacturer of medical tubing solutions. The company specializes in advanced extrusion and material technology. The products are used in applications where quality, precision, and reliability are crucial, including medical technology, industrial components, and other technically demanding environments.

With production on three continents, sales offices around the world, and headquarters in Åland, Optinova works closely with its customers to develop solutions for real and often critical applications. The business includes both Medical and Industrial, and the products constitute components in the customers' solutions, which means that sales are based on understanding the customer's needs and long-term relationships.

Your tasks

About the role As an Inside Sales Representative, you will become an important link between Optinova's customers and the company's commercial and technical organization. You will work with customers within EMEA and be responsible for the ongoing customer dialogue, managing inquiries and business opportunities, as well as preparing quotations and following up on ongoing business.

The role combines sales, customer relations, and coordination. Initially, you will be responsible for a number of customers within Medical or Industrial while working closely with Account Managers on larger deals and customer relationships. The ambition is for Inside Sales to work increasingly proactively. This means that you will not only handle incoming inquiries but also take the initiative for customer contact, follow up on business opportunities, and work actively to develop customer relationships.

Part of the assignment also involves understanding the customers' business and applications to, together with Optinova's technical experts, find suitable products and solutions. You thus function as a cohesive link between the customer's needs and the expertise available within the organization.

At the same time, Optinova is undergoing a change where working methods and processes within sales continue to evolve. For you, this means a daily routine where all answers or working methods are not always given from the start. You need to be able to take responsibility for your questions, seek the information you need, and drive the work forward, while becoming part of the development towards a more proactive and commercial sales approach.

Your main tasks

• Handle customer inquiries, sales leads, and ongoing commercial matters.
• Prepare and follow up on quotations and drive ongoing business opportunities forward.
• Build and develop relationships with new and existing customers.
• Create an understanding of customers' applications, business, and needs and, together with internal specialists, identify suitable products and solutions.
• Handle orders and ensure that customer, price, and article information is correct.
• Coordinate customer matters together with, among others, Account Managers, Planning, Logistics, Quality, Production, Finance, and Customer Service.
• Follow up on orders, deliveries, customer requirements, and internal activities.
• Work in the business system Monitor and contribute to correct and updated customer and sales information.

Requirements

Do you want to work closely with customers in an international industrial business and develop further within sales? Do you have experience in industrial B2B sales and thrive in a role where customer dialogue, business acumen, and structure need to go hand in hand? Then the role of Inside Sales Representative at Optinova could be the right next step for you.

We are looking for you who enjoys dialogue with customers and is motivated by finding solutions and driving business forward. You are curious, take initiative, and seek out the information needed to move forward. At the same time, you are structured and persistent and ensure that you follow up on what you start. Since Optinova is undergoing change, you also need to be comfortable with working methods and processes evolving along the way. You do not need to have all the answers from the start, but you need to be solution-oriented and able to take responsibility for moving your questions forward.

You have a relevant higher education degree and experience in industrial sales or a similar customer-facing B2B role. You have a clear commercial interest and are used to communicating with customers, understanding their needs, and finding solutions that work for both the customer and the business.

Sales at Optinova has a technical dimension, and we therefore prefer that you are curious about products, materials, and manufacturing processes. You do not need to be a technical specialist, but you need to have an interest in understanding how and why things work and be able to use that knowledge in dialogue with customers. Experience from the manufacturing industry or knowledge of materials, production, or other technical environments is meritorious.

You communicate fluently in English because both the business and the customer base are international. Swedish and additional language skills are meritorious. If you have experience with ERP systems, that is also meritorious, and knowledge of Monitor is an advantage.

How to apply

The position is a permanent employment at Optinova. Selection and interviews take place continuously, and the position may be filled before the application deadline. You are warmly welcome to submit your application today.