Middle Office Representative
Location: Hybrid, 4 days Employment Type: 12-month contract
An exciting opportunity has arisen for a Middle Office Representative to join a dynamic operations team supporting multiple institutional clients. This role sits at the heart of the trade lifecycle, acting as a key link between clients, counterparties, and internal teams to ensure the timely and accurate processing of trades and settlements.
The position combines operational expertise, stakeholder management, and problem-solving, making it ideal for someone who enjoys working in a fast-paced environment and collaborating with a wide range of stakeholders.
Key Responsibilities
- Manage the settlement of trades across multiple client accounts.
- Support the trade lifecycle from trade confirmation through to settlement completion.
- Liaise with counterparties and internal teams to resolve queries, exceptions, and settlement-related issues.
- Monitor trade activity and investigate breaks, exceptions, and failed trades.
- Participate in regular client meetings to provide updates on trade status, operational activities, and process improvements.
- Build and maintain effective relationships with clients, counterparties, and internal stakeholders.
- Produce accurate client and internal management reports.
- Contribute to incident management, escalation handling, and operational problem resolution.
- Maintain high standards of data accuracy and operational control.
- Support continuous improvement initiatives and identify opportunities to enhance processes and client service.
- Share knowledge and provide guidance to colleagues across the wider team.
- Act as a subject matter resource within the Middle Office function when required.
Skills and Experience
Applications are welcomed from individuals with experience in areas such as:
- Middle Office Operations
- Trade Support
- Settlements
- Securities Operations
- Investment Operations
- Custody Operations
- Capital Markets Operations
Experience in the following areas would be particularly beneficial:
- Trade lifecycle management
- Trade confirmations
- Settlements processing
- Counterparty interaction and relationship management
- Break management and exception resolution
- Stakeholder management
- Client reporting and operational reporting
- Financial markets and investment products
- FX operations or broader markets exposure
What We're Looking For
- Strong analytical and problem-solving skills.
- Ability to investigate complex issues and drive resolution.
- Excellent communication and relationship-building capabilities.
- Confidence interacting with internal and external stakeholders.
- Strong organisational skills and attention to detail.
- Ability to manage competing priorities within a deadline-driven environment.
- A collaborative approach and willingness to support colleagues across the team.
- Commitment to delivering a high-quality client experience.
Why Apply?
This role offers the opportunity to develop expertise across settlements, trade support, client servicing, and operational risk management within a collaborative and professional environment. You will work closely with experienced colleagues, gain exposure to a broad range of stakeholders, and play an important role in supporting critical investment operations activities.