Global Customer Support

As a global customer support, you will be responsible for providing exceptional customer support, resolving inquiries, and maintaining positive customer relationship

Responsibliy

• Responding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure (SOP).
• Carry out a good problem solving.
• Delivering good answer by considering customer experience to provide professional customer support.

Requirements

• Minimum diploma’s degree (Fresh Graduated are Welcome).
• Proficient understanding of customer support, good problem solving, and customer orientation.
• Good time management.
• Fluent in English.
• Passionate in sports, especially cycling is a plus point.

Skills: Customer Service, Communication Skills, Problem Solving, Customer Support, Help Desk, Call Center, Customer Relationship Management