Data Protection & AI Governance Manager (m/f/d)
Introduction
ABOUT US
Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them.
Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.
Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.
Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US.
Learn more at www.getpliant.com
ABOUT THE ROLE
We are looking for a Data Protection & AI Governance Manager (m/f/d) to strengthen our team.
WHAT YOU’LL DO
In this role, you combine operational coordination with our external data protection law firms with the continued development of our AI governance function.
Act as the operational point of contact for our two external data protection law firms — one covering
the EEA/UK, and a separate firm covering the US and coordinate data protection requests and
measures across departments (GDPR, UK GDPR, US state privacy laws)
Maintain records of processing activities and other privacy compliance documentation required under
applicable EEA, UK and US laws.
Support Data Protection Impact Assessments (DPIAs) and the evaluation of new processing activities,
including cross-border data flows (SCCs, UK IDTA, EU-US Data Privacy Framework)
Act as point of contact for internal departments on day-to-day data protection questions, and prepare
and follow up on audits, training sessions, and notifications to supervisory authorities
Support the further development of a company-wide, multi-jurisdictional AI governance framework
(processes, policies, roles)
Assess and classify AI systems against regulatory requirements, particularly the EU AI Act, as well as
relevant US state regulations and UK guidance
Maintain an AI inventory / AI risk register
Act as the interface between departments, IT, Legal, and the external law firms on AI-related projects,
and conduct risk assessments for AI use cases (conformity assessments, impact assessments)
Develop internal guidelines for the responsible use of AI tools
WHAT YOU’LL BRING
3-5 years of professional experience in data protection, compliance, AI governance or a related field; candidates with more experience may be considered for a Senior-level position
Experience coordinating with multiple external law firms or DPOs across different jurisdictions is a plus
Some experience with, or strong interest in international data protection topics (UK GDPR, US privacy law) is an advantage
Strong Knowledge of AI regulation (EU AI Act) and interest in helping shape a developing function
Fluent in German and English is a must for this role
Analytical ability to assess and classify technical systems (a deep technical degree is not required - a solid conceptual understanding of AI systems is sufficient)
WHAT WE OFFER
Depending on experience, we will fill this position at Mid-Level or Senior level.
The role can be based in either Berlin (hybrid ) or Munich (hybrid) .
The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
Attractive remuneration
Flat hierarchy and transparent communication in a relaxed, professional atmosphere
Opportunity to develop your talent in a dynamic team with ambitious goals
Flexibility and possibility to work remotely
Monthly mobility benefit
Wellhub Membership
Pliant Card with monthly credit to explore the product and enjoy food with colleagues
Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.
At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team.
A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.