Salesperson

Company Description Platinum Credit Limited is a licensed microfinance company operating in Kenya under the Company’s Act, founded in 2002 to provide accessible emergency loans. The organization serves civil servants, TSC members, and employees of selected companies, offering a range of financial products tailored to different customer needs. Its portfolio includes civil servant loans, log book loans, personal loans, asset finance, import duty finance, and landlord loans. Platinum Credit Limited focuses on responsible lending, customer service, and financial inclusion in the region, supported by clear communication channels and a strong market presence.

Role Description The Salesperson role is a full-time, on-site position based in Kampala. The Salesperson will actively prospect and engage potential clients, present Platinum Credit Limited’s loan and finance products, and guide customers through the application and approval process. Daily tasks include meeting sales targets, conducting client visits, explaining product features and terms, collecting and verifying customer documentation, and maintaining accurate records of leads and conversions. The role also involves building and maintaining relationships with existing clients, resolving basic inquiries, collaborating with branch and credit teams, and providing feedback on market trends and customer needs. The Salesperson is expected to uphold ethical sales practices, comply with company policies, and represent the brand professionally in all interactions.

Qualifications

Strong sales, negotiation, and persuasion skills, with the ability to meet and exceed set targets. Customer service and relationship management skills, including active listening and empathy. Basic financial literacy and understanding of loan products, credit processes, and documentation requirements. Effective communication skills in English and local languages, both spoken and written. Good organizational skills, attention to detail, and ability to manage multiple client interactions. Proficiency in basic computer applications and familiarity with CRM or sales tracking tools is an added advantage. Prior experience in microfinance, banking, or field sales is preferred but not mandatory. Minimum of a diploma or certificate in Business, Marketing, Finance, or a related field; relevant experience may be considered in place of formal education. Ability to work on-site in Kampala, travel within assigned areas, and adapt to a fast-paced, target-driven environment. High level of integrity, professionalism, and commitment to non-discriminatory, inclusive customer engagement.

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