SHIPPING OPERATIONS EXECUTIVE

Job Description Responsible for the seamless execution of shipping contracts negotiated and fixed by Ship Brokers. The role involves monitoring voyage progress, providing timely updates to charterers and ship owners, assisting with the resolution of operational issues and disputes, and ensuring the timely issuance of commission invoices. Responsibilities Coordinate post-fixture activities with clients’ chartering and operations teams to ensure the accurate and timely execution of voyage orders, including vessel and cargo nominations and voyage instructions.

Monitor voyage progress and provide timely updates to relevant stakeholders, including ship owners, charterers and agents, to ensure the smooth execution of shipping contracts.

Proactively identify potential operational issues and work closely with clients and relevant stakeholders on appropriate solutions and mitigation measures.

Maintain accurate and up-to-date voyage records and documentation, including voyage orders, bills of lading and letters of indemnity, in accordance with client requirements and industry practices.

Escalate disputes, operational issues and other relevant matters to Ship Brokers in a timely manner for follow-up and resolution.

Coordinate and follow up on payments from clients and final settlements upon completion of voyages.

Assist with the timely preparation and issuance of commission invoices.

Participate in workflow improvement and optimisation initiatives to enhance operational efficiency and process excellence.

Travel and attend client meetings and social events where required to support business relationships.

Perform additional / ad hoc duties as required to meet the needs of the business.

Key Skills & Experience Strong communication and interpersonal skills.

Personable and engaging, with the ability to build positive relationships with clients and colleagues.

A collaborative team player with a proactive approach to work.

Self-motivated, organised and client-focused.

Strong attention to detail and accuracy.

Able to manage multiple tasks and priorities effectively.

Confident and able to perform well under pressure and meet deadlines.

Prior experience in shipping, shipbroking, maritime operations or a related field would be an advantage.

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