host/hostess, food service

Education:

No degree, certificate or diploma.

Work setting:

Restaurant.

Tasks:

• Balance and deposit cash.
• Inspect dining rooms and other food and beverage serving areas.
• Deposit cash and maintain daily log books.
• Address customers' complaints or concerns.
• Answer customers' questions regarding menu items and preparation methods.
• Assist clients/guests with special needs.
• Attend to seating arrangements for large groups.
• Greet customers.
• Provide general information on community services.
• Receive customers' reservations and assign tables.
• Receive payments from customers.

Certificates, licences, memberships, and courses :

Responsible Beverage Service Certificate.

Security and safety:

Bondable.

Work conditions and physical capabilities:

• Fast-paced environment.
• Standing for extended periods.
• Walking.

Own tools/equipment:

Uniform.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Initiative.
• Organized.
• Team player.

Experience:

7 months to less than 1 year.

Employment terms options:

Day.

Financial benefits:

Gratuities.

Support for mature workers:

• Participates in a government or community program or initiative that supports mature workers .
• Applies hiring policies that discourage age discrimination .
• Provides staff with awareness training to create a welcoming work environment for mature workers .
• Offers mentorship, coaching and/or networking opportunities for mature workers .
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) .
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) .
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) .
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) .