BUSINESS ADVISORY TECHNICIAN

Description

We are looking for a Business and Entrepreneur Advisory and Support Technician to join the Punt d’Atenció Inicial, with the mission of offering initial assistance, guidance, and diagnosis of the needs of companies and entrepreneurs.

What will your responsibilities be? Attend to requests from companies and entrepreneurs received through different contact channels.

Contact users by telephone to expand and verify information and identify their needs.

Provide initial guidance and advice on resources and services of business interest, as well as the corresponding referrals.

Register and update management, interviews, and referrals in corporate tools.

Attend to users in person, with or without a prior appointment, offering initial guidance.

Manage the registration and reception of attendees at events, workshops, and training sessions.

Answer the telephone and manage corporate email inboxes.

Manage the agenda and scheduling of appointments.

Provide support for the operational management of the spaces, including the opening and closing of the facilities.

What skills and knowledge are necessary for the position? University degree related to the object of the contract.

Minimum professional experience of 4 years in support and advisory to companies and/or entrepreneurs.

English level B2 or higher, accredited by official certification or equivalent, to guarantee the capacity for interlocution in the business field.

Excellent communication skills and service orientation.

Ability to identify needs, offer initial guidance, and refer each request to the corresponding service. Good command of digital tools and ability to simultaneously manage different support channels.

What benefits will we provide you? Joining a project oriented towards the support and development of the business fabric and entrepreneurs. Contract from 01/01/2027 to 31/12/2027, extendable.