TECHNICAL SUPPORT SUPERVISOR
Technical Support Supervisor
Qualifications/Requirements:
- Graduate of BS ECE,BS Computer Engineering, BS Computer Science, BS IT, or any IT/Computer-related course
- Working knowledge of IT systems and equipment as well as their installation, configuration, maintenance, and repair
- Working knowledge of IT systems and equipment/demands in a call center operations and organization, particularly in the Operations support
- Skilled technical writer able to document problems and solutions for customers and other Technical Support Personnel