Client Relation

Job Description:

• Handle incoming leads, walk-in prospects, and client inquiries to support membership sales and client conversion.
• Present studio programs, memberships, and promotions while delivering excellent customer service.
• Follow up with prospects and existing clients to drive sales, renewals, and client retention.
• Build positive relationships with members and handle inquiries or concerns professionally.
• Maintain accurate records of members, prospects, instructors, inventory, and merchandise.
• Coordinate with the Finance Department regarding studio operations and reporting.
• Prepare and submit daily, weekly, and monthly sales and operational reports.

Requirements:

• Minimum Diploma (D3) in any field
• Minimum 1 year of experience in sales, marketing, customer care, customer service, or client relations
• Strong communication and interpersonal skills
• Service-oriented, empathetic, and comfortable handling client inquiries
• Responsible, proactive, and detail-oriented
• Able to manage data and records accurately
• Familiar with Microsoft Office, Google Docs, and Google Sheets
• Willing to work shift schedules

Placement : Cilandak Barat, Kec. Cilandak, Jakarta Selatan

Skills: Sales Management, Sales Strategy, Communication Skills, Customer Service, Sales and Marketing