First Waiter/Waitress - Skiathos

The Philian Hotels & Resorts Group, with 17 hotel units in Skiathos and Thessaloniki, is looking for dynamic and talented collaborators for the 2027 summer season.

Responsibilities:

• Welcoming and guiding customers to their tables in a friendly and professional manner.
• Taking customer orders and serving food and drinks with speed, accuracy, and professionalism.
• Providing information and suggestions regarding the menu and available dishes and drinks, answering customer questions clearly.
• Ensuring a high level of service throughout the customers' stay in the restaurant.
• Managing customer complaints, wishes, and special requests with composure and professionalism, and informing the supervisor where required.
• Overseeing the correct preparation and setting of tables and the dining area before and during operation.
• Coordinating and collaborating with team members for the smooth and efficient operation of the shift.
• Professional communication with customers, aiming to ensure a positive image and high quality of services for the business.
• Contributing to maintaining a positive, professional, and collaborative atmosphere among team members.
• Ensuring compliance with the Group's quality, hygiene, and service standards.
• Checking bills and payments and ensuring the correct completion of the process.

Required Qualifications:

• Essential previous experience in a similar position in 4* or 5* hotels

• Very good knowledge of the English language

• Flexibility and adaptability in a demanding and dynamic work environment

• Ability to manage complaints and effective problem-solving

• Professional behavior, politeness, and a positive attitude

• Organization, responsibility, and orientation towards providing a high level of service

• Team spirit and ability to collaborate effectively

Desirable Qualifications:

• Graduate of a Tourism Management school
• Knowledge of a second foreign language
• Knowledge and application of HACCP procedures
• Knowledge of wines and basic principles of wine service

Benefits:

• Competitive compensation package with full insurance
• Provision of accommodation and meals
• Daily transportation to work (if required)
• Prospects and opportunities for professional growth
• Professional and organized work environment
• Training </body>