QUALITY ASSURANCE STAFF

QUALITY ASSURANCE ASSOCIATE

SUMMARY:

QA Associate aims to prevent operational errors by ensuring that the SOPs are strictly implemented in order to prevent misoperations or problematic parcels. He/she is concerned with the proactive procedural process of J&T Operations (both internal and external). Anticipates periods of problem occurrence and proposes plans to address those, one of which, is through monitoring of Delivery Center (DC) and Branches’ CCTV.

DUTIES AND RESPONSIBILITIES:

1.Responsible & ensures that the cleanliness of the work area/branches, both inside and outside are properly maintained. 2.Inspects and ensures that all equipment are properly functioning, maintained, and all supplies are properly controlled and kept, in collaboration with fixed asset staff. 3.Inspects the CCTV every day to ensure that it is online and perfectly working. 4.Must be present during processing of damaged and headless parcels. The opening of parcels must be under CCTV monitoring. 5.Inspects pick-up package and pick-up scan until arrival to DC. 6.Inspects arriving packages, arriving scan, pick-up scan, and assign each courier to do the delivery, in collaboration with the admin. 7.Double checks that the schedule of operation’s truck is being followed. 8.Inspects all packages to be sorted for delivery or Return-to-Sender (RTS). 9.Double checks and sort all pending deliveries for the next day priority delivery. 10.Gives specific instructions to Sprinter who will do re-delivery. 11.Duties may be supplemented or otherwise revised by J&T Express at its sole discretion.

Qualifications/Requirements:

1.At least 2nd year college or graduate of any 2-year program 2.With at least 6 months related experience preferred.

Remarks:

Contact Person: Josephine Ongque Location: Alliance Textile Mills, Brgy. Banay-Banay, Cabuyao, Laguna Email: jaongque@jtexpress.ph Cp Number: +63-9350711362