CDD 35H - Sales Assistant (m/f/x) - Petit Bateau Sèvres
Petit Bateau is the brand that has accompanied all generations for over 130 years. "Freedom, Quality, Durability" is the motto carried by the 2,800 employees working for its global influence. Born in Troyes in 1893, the Petit Bateau brand is proud of its French heritage and its know-how, which allows for the creation of clothing that stands the test of time. Within the Groupe Rocher, Petit Bateau embodies a mischievous and joyful spirit through clothing in which one can release their creativity and desire to move. Because the brand has set itself the mission to Connect Children to Nature, it is committed to being more sustainable. Because the only way to make a responsible garment is to make it a durable garment. In order to carry out this mission, the brand has made 10 strong commitments to lead a transformation movement of the textile industry towards greater well-being and respect for the environment.
Petit Bateau consists of more than 400 boutiques in France and internationally. The animation of our Retail teams is based on powerful commitments (CSR, digital...), with the constant objective of offering the best customer experience. Do you want to come aboard? Joining our crew is just one click away: apply!
Position Joining Petit Bateau means being able to benefit from a development path allowing you to have a clear career path through an HR policy oriented towards the employee experience (training, cross-functional missions, mobility). As a SALES ASSISTANT (M/F/X), you will be a key player in the customer experience! You will carry out sales from A to Z (from greeting to checkout / taking leave), participate as a team in the economic performance of the point of sale, and perform all allocated non-sales tasks necessary for its proper functioning. Your main activities will be as follows: Advise customers to satisfy 100% of their expectations Embody and transmit the history, 'values', and commitments of the brand Offer products and services in a personalized manner with the correct technical arguments according to the identified need Recruit and build loyalty among Petit Bateau customers through the CRM program and satisfaction Generate turnover to develop the profitability of the point of sale Support the sale from A to Z and convert Know the procedures for cash register, refund, return... Analyze results, implement individual actions, and propose collective actions to improve KPIs and customer satisfaction Contribute to the achievement of objectives and the development of physical and omnichannel turnover of the point of sale Perform non-sales tasks for a premium in-store experience Participate in visual merchandising while respecting PB standards (labeling, merchandising, POS, folding, cleanliness) Respect and implement stock management procedures (reception, parcel shipping, replenishment, stockroom organization, inventory)
Profile You are: Curious Motivated Sensitive to CSR / affinity with the Petit Bateau brand and its values Comfortable with digital tools Dynamic and Versatile Comfortable in English, allowing you to make a sale from A to Z You like: Working in a team and actively participating in the strengthening and cohesion of a group Developing and maintaining high-quality, respectful, and lasting relationships with customers Analyzing results and proposing action plans Leading a team Evolving in a multi-tasking environment
Other information Petit Bateau is open to all personalities; we do not want to miss out on your profile by only considering a few lines of your CV, which is why we give you the floor during our recruitment process. Upon submission of your CV, you will receive a link for a video interview that will allow us to get to know you better. You will only need to enter your last name, first name, and email address and record yourself with spontaneity and authenticity! This position is open to people with disabilities.