Key Responsibilities
1. Salon Operations
- Oversee the daily operations of the beauty salon.
- Ensure the salon runs smoothly and efficiently.
- Maintain cleanliness, hygiene, and safety standards.
- Monitor salon equipment, products, and inventory.
2. Staff Management
- Supervise, train, and motivate salon staff.
- Prepare staff schedules and manage attendance.
- Assign duties and monitor staff performance.
- Assist with recruitment and staff development.
3. Customer Service
- Ensure customers receive professional and friendly service.
- Handle customer inquiries, feedback, and complaints.
- Maintain good relationships with existing customers.
- Ensure customer satisfaction and encourage repeat visits.
4. Sales and Business Development
- Achieve monthly sales and revenue targets.
- Promote salon services, packages, and beauty products.
- Develop promotional activities to attract new customers.
- Monitor sales performance and prepare sales reports.
5. Inventory and Administration
- Monitor stock levels and arrange product replenishment.
- Manage bookings, payments, and daily sales records.
- Monitor operating expenses and minimize wastage.
- Prepare daily, weekly, and monthly operational reports.
6. Quality Control
- Ensure beauty treatments and services meet salon standards.
- Ensure staff follow proper treatment procedures.
- Maintain professional service standards and salon presentation.
- Ensure compliance with applicable workplace safety, hygiene, and regulatory requirements
