IT Executive / Level 1-2 / Inhouse

Job Summary

We are seeking a hands-on IT Executive to provide technicalsupport to employees and manage the company’s IT infrastructure, including computers, networks, servers, storage, and software systems. The successful candidate will ensure smooth daily IT operations, system reliability, andeffective troubleshooting.

Key Responsibilities

• Provide technical support and troubleshoot hardware, software, network, printer, plotter, and scanner issues.
• Manage IT hardware and software purchases, installation, configuration, maintenance, and upgrades.
• Administer Microsoft 365 accounts, user profiles, onboarding, offboarding, and access permissions.
• Maintain office networks, servers, NAS storage, data backups, and network connectivity.
• Perform operating system updates, preventive maintenance, and IT security checks.
• Set up, relocate, and replace computers, laptops, and other IT equipment.
• Maintain IT asset inventory, software licences, and system documentation.
• Coordinate with external IT vendors and service providers when required.
• Perform scheduled after-hours or weekend maintenance, including server shutdowns and restarts during building power maintenance.
• Carry out other IT-related duties as assigned by management.

Requirements

• Diploma or relevant qualification in IT or a related field.
• Experience in IT support, infrastructure, or network administration.
• Knowledge of Windows OS, Microsoft 365, computer hardware, networking, servers, and backup systems.
• Good troubleshooting, problem-solving, and communication skills.
• Able to work independently and provide timely technical support.
• Willing to perform after-hours and weekend maintenance when required.

We regret to inform that only shortlisted candidates will be notified.