Part Time Call Centre Advisor
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Job Description
Our Client has an opportunity for a Part Time Call Centre Advisor. Working in a location in Leicester you will be the first point of contact for the Customer dealing with their orders / requests. Great place to work, could have the opportunity for the right candidate to progress to a Permanent position.
Job Role:
- Communicating with the Customer, receiving calls to the helpline and dealing with customers’ orders.
- Dealing with enquiries and complaints.
- Will be working within the Logistics and Transportation side of the business, liaising with customers and delivery drivers ensuring that communication flow is smooth, and customer orientated.
- Arranging with any issues in regard to restrictions regarding delivery, access to property etc.
- Referring on any complex matters when necessary.
Requirements:
- Must have excellent Customer Service Skills, and be a great communicator.
- Call Centre Experience is a Must.
- Great attention to detail.
- Must be able to drive and have access to own vehicle.
Days:
Monday to Friday
Hours:
16:00 - 20:00 (may occasionally be required from 15:00)
Please contact Michelle on or email