Sales Support Executive

An excellent opportunity for a motivated individual looking to develop a long-term career in technical sales.

We are seeking a positive, self-motivated Internal Sales Executive to join an established and experienced team supplying products to the water, civil engineering and utilities sectors.

You will play an important role in supporting customers throughout the sales process, managing enquiries, preparing quotations, processing orders and developing customer relationships.

Previous technical sales or industry experience is not essential. The business is happy to invest in the right person, providing full product and system training to help you develop the knowledge and confidence required for the role.

The role

Your responsibilities will include:

• Acting as the first point of contact for customers by telephone and email.
• Managing enquiries through to quotation, order processing, delivery and after-sales support.
• Preparing quotations and proactively following up sales opportunities.
• Building relationships with new and existing customers.
• Identifying opportunities to develop existing accounts and generate additional sales.
• Advising customers on suitable products and alternatives.
• Liaising with suppliers to obtain pricing, availability and technical information.
• Maintaining accurate customer, quotation and order records.
• Keeping customers updated on product availability and delivery schedules.
• Working closely with purchasing, stores, yard, transport and the wider sales team.
• Resolving product, order and delivery-related issues.
• Contributing towards individual and departmental sales and margin objectives.

About you

We are looking for someone with the right attitude and potential to develop within a technical sales environment.

You will have:

• A positive, ambitious and self-motivated approach.
• Confidence communicating with customers by telephone and email.
• An interest in sales and developing customer relationships.
• Good organisational skills and attention to detail.
• The ability to manage competing priorities.
• A practical and proactive approach to problem solving.
• The confidence to take ownership of customer enquiries.
• Good working knowledge of Microsoft Office and the willingness to learn new systems.
• A full UK driving licence.

Previous experience in sales, customer service or account management would be beneficial but is not essential.

Experience within builders' merchants, plumbing, civils, construction, engineering, utilities, manufacturing or distribution would be advantageous. Experience preparing quotations, processing orders or using sales and stock control systems would also be useful.

Training and career development

You will receive full product and system training, supported by experienced colleagues with extensive industry knowledge.

As you develop your product knowledge and experience, there will be opportunities to take on greater responsibility, manage larger customer accounts and become involved in more complex enquiries and projects.

The opportunity

This is an excellent opportunity to join a supportive and established business where you can learn from experienced colleagues, develop your technical knowledge and build a successful long-term career in sales.

If you are enthusiastic, reliable and prepared to learn, we would be pleased to hear from you.

This vacancy is being advertised by Personnel Placements, an independent recruitment agency, on behalf of our client.