Senior Account Manager

Brief Summary:

Dynamic role focused on fostering client relationships and account growth through strategic collaboration and effective solutions. Ideal for candidates who excel in a fast-paced, results-driven environment.

Responsibilities:

• Provide leadership and support throughout strategy, concept, and execution phases.
• Partner with internal teams to deliver value and enhance client engagement.
• Identify opportunities for account growth through understanding client objectives.
• Communicate, present, and influence effectively at all organizational levels.
• Build credibility and trust, influencing client purchasing decisions.
• Deliver client-focused solutions that meet customer needs.
• Present insights, recommendations, and viewpoints effectively.
• Assist with account profitability through financial management.
• Foster collaboration to encourage idea sharing across teams.
• Embrace challenges and objections as opportunities for engagement and value delivery.

Requirements:

• Bachelor's Degree in Marketing or a related field.
• Minimum of 5+ years of experience in account management in an agency or MNC setting.
• Experience in B2B industry, along with CRM and loyalty program expertise.
• Background in marketing operations, communications, and analytics.
• Proficient in Excel, PowerPoint, and project management.
• Familiarity with data analytics tools such as Power BI and Tableau is preferred.
• Strong communications, negotiation, and presentation skills.
• Deep understanding of customer experience and digital transformation needs.
• Excellent organizational skills, attention to detail, and ability to multitask.
• Proficient in managing client expectations and addressing potential issues proactively.

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