Programme Administration Officer (Contract)
About the role
Reporting to the Partnerships & Engagement Lead, this temporary role will support the administration and evaluation of applications submitted under a new scheme by a Statutory Board. You will assess applications against eligibility criteria, engage with applicants and stakeholders, and help ensure the application process is carried out smoothly and efficiently.
Key responsibilities
- Review applications to ensure all required information and supporting documents are submitted and meet the scheme’s eligibility requirements.
- Follow up with applicants or relevant teams to clarify information and obtain outstanding documents where necessary.
- Track application progress, assessment outcomes and related documentation.
- Review draft proposals and provide guidance to applicants to ensure submissions align with the scheme’s objectives and requirements.
- Coordinate the application process, including data entry, document tracking and record management.
- Prepare reports, application summaries and basic analysis on submission trends and outcomes.
- Assist in developing and maintaining application resources, including guidelines, FAQs and reference materials.
- Support the review and improvement of administrative processes to ensure efficient application handling.
- Handle enquiries from applicants and provide clarification on application requirements, submission procedures and timelines.
- Work closely with internal teams and external stakeholders to facilitate the application assessment process.
- Engage with arts and heritage organisations, community groups and event organisers to provide information and support.
- Conduct one-to-one consultations to help applicants better understand the scheme and its requirements.
- Assist in organising briefing sessions and workshops for stakeholders.
- Identify common issues and challenges faced by applicants, including reasons for incomplete or unsuccessful submissions.
- Gather feedback and highlight areas for improvement in the scheme’s guidelines, eligibility criteria and communication materials.
- Work with internal teams to improve application workflows, stakeholder engagement and the overall applicant experience.
What we're looking for
- Bachelor’s Degree in Community Engagement, Arts Management, Communications or a related discipline.
- Minimum 5 years of relevant experience in community engagement, partnership management, outreach or programme coordination.
- Experience managing outreach initiatives, stakeholder engagement or community programmes would be an advantage.
- Strong organisational and coordination skills, with the ability to manage multiple stakeholders and handle event logistics.
- Good communication and interpersonal skills, with the ability to engage and build relationships with people from diverse backgrounds.
- Proficiency in Microsoft Office and familiarity with digital engagement tools.
- Good understanding of community organisations and public engagement initiatives.
- Practical experience planning and organising community events, workshops or group activities would be preferred.
We regret to inform that only shortlisted candidates will be notified.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly
PERSOL Singapore Pte Ltd
- RCB No. 200007268E • EA License No. 01C4394
- Registration ID: R1875176 (Sharinjeet Kaur d/o Dibandar Singh)
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