Reservation Agent
Your tasks
- Report to the Reservations Manager, supporting the reservation process efficiently.
- Handle internal and external booking inquiries, ensuring all reservations are efficiently processed.
- Provide professional and timely responses to guest emails and phone inquiries.
- Maintain and update the guest database, ensuring accurate information is recorded.
- Promote Tattu’s offerings, keeping guests informed about upcoming events and experiences.
- Maintain close coordination with the service team, ensuring all guest requests are met.
- Assist in analyzing reservation data, helping the team optimize bookings and availability.
- Support the Reservations Manager in any administrative duties related to booking systems.
What we offer
Health & happiness
- Regular team sessions to promote teamwork and wellness.
- Bespoke staff food menu designed by all our head chefs.
Progression
- Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
Extras
- Employee discount when dining at our Tattu restaurants.
- After reaching your second anniversary and each subsequent anniversary, you will be welcomed to dine in any of our Tattu restaurants.
- Employee of the month award.
- Work visa and medical insurance.
- Return tickets to home country (annually).
- Two days off weekly.