LC, LC/MS/MS Chromatography Application Specialist (M/F)
Machine translation — original language: French.Show original
The Application Specialist, acting as the technical and scientific expert for applications, collaborates with all field teams to develop, promote, and deploy world-class systems and tools.
He/she is the point of contact for Sales and Service teams from the prospecting phase through to after-sales. Through technical expertise, the Application Specialist contributes to revenue growth by identifying product evolution opportunities to meet market needs with high-value-added and differentiating solutions.
Main activities
- Create content and conduct training for field teams (marketing & sales) when new features/functionalities become available for LC and LC/MS/MS applications.
- Provide technical and scientific support to Account Managers during pre-sales customer visits.
- Perform product demonstrations (LC and LC/MS/MS) for customers at their sites or within our demonstration center.
- Support business development by creating/identifying and coordinating the implementation of Try and Buy solution opportunities/collaborations on innovative applications or critical business cases.
- Train customer users on the sold MatChar solutions (at customer sites or within the demonstration center).
- Develop customer applications and implement Perkin Elmer LC and LC/MS/MS solutions at customer sites.
- Ensure training and support for South Europe account managers and the reseller HTDS.
- Collaborate with Product and Service Managers to identify, communicate, and incorporate new product improvements aimed at providing customers with competitive, differentiating solutions.
- Characterize the external market by performing analysis and competitive assessments within specific territories and market segments.
- Identify and develop a networking strategy with all French VIPs/decision-makers for all market segments we may target.
- Participate in regional and/or national meetings by presenting PerkinElmer solutions to customers and assisting the sales department in responding to inquiries.
- Participate in conferences addressing innovations and the market that foster professional networking and collaborations.
- Specific professional knowledge
- Specialized knowledge of HPLC and LC/MS/MS technologies
- Experience in a similar position working closely with sales and/or support teams on LC and LC/MS/MS products
- Knowledge of techniques, applications, and the market for deployed MatChar instruments, ideally in toxicology and environmental fields, for example
- Intermediate level in MS Office Suite - Excel is imperative
- Creation and delivery of training
Profile sought
- Scientific level or degree (Master, PhD) or equivalent experience in LC/MS/MS chromatography technologies
- Organization
- Interpersonal skills
- Pedagogical skills
- Professional English (reading, writing, and speaking)
- Availability for business travel
Why join us
- Company health insurance
- Meal vouchers (€10 per worked day, 40% employee contribution)
- JRTT </body>