Finnish-speaking customer service representative for an international company – Part-time
Are you a Finnish-speaking star when it comes to service who thrives best in a role where you get to help other people? In central Solna, there is a support service team that needs reinforcement a few days a week in the form of a humble and responsible customer service representative. Are you their new colleague? Perido is now looking for a Finnish-speaking customer service representative for the support team at our client's site. Here, you will work within an exciting corporate culture, ranked as one of Sweden's best. The office is located just north of central Stockholm.
The work takes place in a wonderful support gang sitting in an open-plan office. You will work with helping Finnish customers with various technical matters, for example, networks that are acting up and lost passwords. A large part of the calls that take place in Finnish, you will be able to solve yourself, and there are quite few problems that you need to forward. Here, you who have the will and show initiative will receive increased responsibility and the opportunity to grow further within the company in the long term.
The qualities that will primarily be used in this role are your ability to always provide the best possible service in Finnish! If you also enjoy helping people, you will thrive and fit very well in this role. You do not need to have worked in customer service previously, but we would like to see that you have some previous experience in service work. You will receive thorough training for the role of customer service representative. The important thing is that you are attentive, with an ability to see and meet the customers' various needs, and have a pedagogical ability in your interaction. You enjoy taking personal responsibility, are good at prioritizing, and working result-oriented. In your interaction with the customer, you are professional and maintain calm even in difficult calls. Where others see problems, you see solutions and tackle them in a proactive way.
Is it you we are looking for? A warm welcome with your application today!
Requirement profile
- Upper secondary education
- Experience in service professions, preferably within services involving telephone experience
- Interest in problem-solving
- Speaks Finnish fluently
- You express yourself very well in speech and writing, also in English
Meritorious
- Experience in customer service
- Interest in computers and technology
Scope and commencement Part-time, consulting assignment. Permanent with immediate start.
Application Application is made via our website. Upon first contact with the responsible recruiter at our company, you will receive more information about the client company and the position. As long as the advertisement is on our website, the position is open for applications. Perido Perido is a consulting and recruitment company within the white-collar sector, which has grown steadily since its start in 2003. Our vision is that everyone should thrive and be engaged at work. This includes our employees, our customers, and our consultants – something that is reflected in high consultant satisfaction in internal surveys year after year. Today we consist of 90 internal employees and over 700 consultants on assignment throughout the country. Our assignments are within many different industries, ranging from major banks, multinational IT companies, world-leading telecom companies, health organizations, government agencies, and smaller private companies. To ensure a safe and secure working environment, we are affiliated with collective agreements. If you have any urgent questions, you can email our inquiry email; you will receive an answer on weekdays within 24 hours. State the position's reference number 30201 in the subject line.
Contact Questions: fraga@perido.se Website: www.perido.se </body>