Danish-speaking Order Agent for Nordic Infucare in Alvik!

About the company

For Nordic Infucare in Alvik, we are now seeking a Danish-speaking Order Agent who wants to become an important part of the company's Nordic customer service and order team.

Company Presentation Nordic Infucare works with medical technology products and solutions that contribute to facilitating everyday life for people with various care needs. Here, you will have the opportunity to contribute to an operation where high service and quality are of great importance.

Your tasks

About the Position As an Order Agent, you are responsible for ensuring that customers receive professional assistance and that the order flow functions smoothly. The role is varied and combines customer contact with administration, invoicing, and collaboration with other departments.

You will, among other things: -Receive, register, and follow up on customer orders. -Provide service and support via telephone and email. -Handle order inquiries, invoicing, and administrative matters. -Maintain contact with the warehouse and internal functions regarding deliveries. -Follow up on deviations and ensure that customers receive the correct information. -Work according to established routines and contribute to efficient work processes.

Requirements

Job Description & Offer Do you love providing truly great service, creating order, and finding solutions? Do you speak Danish and want to combine customer contact with order management in a company that truly makes a difference? Then this might be the role for you!

Person Profile We are looking for someone who thrives in a service-oriented role where accuracy, responsibility, and good communication are crucial.

We would prefer that you have: -Very good knowledge of Danish and English, both spoken and written. -Experience in customer service, order management, or administration. -Good system proficiency and the ability to quickly familiarize yourself with new working methods. -Experience with ERP systems, preferably Navision or similar. -The ability to prioritize and handle multiple cases in parallel. -Knowledge of Swedish is a merit.

As a person, you are self-driven, flexible, and solution-oriented. You enjoy interacting with people and understand the importance of handling every customer matter with both accuracy and care.

Other

Other Location: Alvik, Stockholm Start: Planned during 2026, by agreement Extent: Full-time Work form: On-site work during the introduction, with the possibility of hybrid work thereafter Assignment: Time-limited need extending into 2027