Team Leader Technical Service

For one of our partners, an established technical company that has been active for more than 25 years as an exclusive partner of a leading European manufacturer of industrial heating and steam solutions, I am looking for a Team Leader Technical Service. This organization is a family-owned SME with a strong reputation in the Benelux and guides customers from engineering to after-sales.

What will your package of tasks look like?

• You are the first point of contact for customers and technicians regarding questions or malfunctions.
• You provide technical support to technicians, from interpreting diagrams to making diagnoses.
• Together with the planner, you organize scheduled and urgent interventions.
• You administratively follow up on maintenance and rental contracts, including invoicing and post-calculation.
• You assist in managing the warehouse, the stock, and the follow-up of spare parts.

What do we expect from you?

• You have a strong technical affinity; experience with technical installations is an asset.
• You are organizationally strong, accurate, and work independently.
• You combine your passion for technology with a sense of responsibility and leadership.
• You are diplomatic in dealing with customers and colleagues and speak fluent French and good English.
• Safety is always your top priority.